Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, standalone businesses, and networked branch and head offices.
Built on Avaya latest advancements in converged voice and data technology, small to mid-sized businesses can benefit from many of the advantages sophisticated communications deliver to their operations. IP Office supports a wide range of telephones but the 5400 series Digital phones and the 5600 series IP phones have been specifically designed to work with IP Office and provide small and medium sized businesses with a choice of solutions to meet business efficiency and customer service requirements.
Business Benefits
Total voice and data communication solution for small and mid-sized businesses. Functions as a traditional phone system or an IP Telephony Server. Supports both single locations and multi-site networks.Basic call center and voice messaging capabilities are built-in.Scalable as business needs grow. Protects current investments in communications.
IP Office Modules - Small Office, 403, 406 and 412
Avaya 5410 Digital Keyset
Avaya 5602 IP Hard phone
Key System Features
Full featured PBX with optional key system functionality.
Delivers hundreds of standard telephony features including:
• Divert
• Caller ID Display
• Hold and Transfer
• Busy Lamp Fields
• Screen Popping
• Hunt groups and queue notification
• Voicemail and auto attendant
• Advanced call routing
Choice of End points
Analogue (POT’s), digital, ISDN, IP Hardphone and IP Softphone, wireless and DECT phones, faxes, modems, video coneferencing, door entry, etc.
Conferencing
Built-in conference bridge on all systems
Advanced Call Routing
Special messaging applications to store and replay conversations
Unified Messaging
Consolidate voicemail, email and fax into one inbox
Voice over IP
For inter-office communications, IP Phones or remote teleworkers
Local Area Networking
Built-in dual-speed 10/100Mbs LAN switch
Wide Area Networking
Point-to-Point Protocol (PPP) or Frame Relay with integrated firewall for RAS users or IP routed networks
VPN Support
For secure site-to-site commnunications or remote access using L2TP or IPSec
Proactive Monitoring
• SNMP for physical monitoring
• CBC & CCC for call performance monitoring
Nortel Business Communications Manager (BCM) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.
Developed by Nortel Networks, Business Communications Manager (BCM) is an advanced IP enabled communication system aimed at the small/medium-sized business, multi-site or branch office.
Nortel BCM is the only converged voice/data solution in the industry, providing a choice of IP enabled or pure IP strategy in an easy-to-use, one box solution for simple telephony or a sophisticated mix of voice, data and Voice over IP.
Nortel BCM provides both packet and circuit switching for voice calls.
The BCM 50 is for up to 48 users and carries almost the same functions as the BCM 200 & BCM 400.
The BCM 200 is ideal for small/medium sites with up to 64 extensions, whilst the BCM 400 easily caters for up to 160 extensions, and is perfect for multi-sites or branch offices.
BCM 50/200/400 from Nortel Networks offers all features associated with advanced telephone systems and much more. Everything is pre-installed and accessed using purchased key-codes to unlock applications as you need them within your business.
BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.
Build on your existing investment by utilising Meridian Norstar desktop equipment, thereby saving on the cost of new handsets and retraining users.
Key Features:
• Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.
• Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.
• Redundancy options, including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.
• Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
• Unparalleled telephony features - with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.
• Full suite of applications - including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers
Panasonic offer a range of telephone systems, accommodating a range of company size and application. From a basic 308 (3 lines and 8 extensions), through to the KX-TDA 600 (upto 960 users).
We have focused on the A30, as this is the perfect system for small to medium sized business, however we do offer all products throughout the Panasonic range.
Panasonic KXTDA30
Hybrid IP PBX System - Up to 52 extensions
KXTDA PBXGateway and EXTender now available, suitable for Remote Branches and Homeworkers
The KXTDA30 is a hybrid IP PBX system to fulfill customers requirements today and into the future. It can be configured to meet their present needs and expand as their applications grow or change.
The KXTDA30 is a next generation product, combining PBX reliability with IP technology offering efficient and flexible communication.
The KXTDA30 cost effectively bridges the gap between the telecom requirements today, and the demand for future integrated solutions.
Applications include:
• Voicemail
• Call Management Software
• Cordless Telephony (DECT)
• Integrated Headsets
• Computer Telephony Integration (CTI)
• Remote Branches and Home Worker Solution
Version 2.0 KXTDA30 has the option of a simple voicemail card, offering features including;
• Simple Voicemail Log (callers name, number, time and status) plus New / Old status
• Suitable for all extensions
• Extension users can record their own OGM (Outgoing Going Message)
• Different OGM's in day, lunch, break, night modes
• Message notification (change in dial tone and message lamp)
• Direct recording
• Up to 125 messages can be recorded (per card)
• Recording time 40/60*/120 minutes per card (*Default)
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