Running an efficient business today requires a sophisticated array of computer and telephony related systems all of which allow us to communicate effectively with our clients, suppliers and competitors. With increasing similarity between the computing and telephony environment it is important for organisations to have confidence in their suppliers to provide the support to effectively and efficiently communicate.
icom have the skills, experience and expertise required to offer our clients a total support structure to deliver the complete solution. We have a range of maintenance schemes - 24 hours 7 days a week, or 9.00am - 5.00pm Monday to Friday, to produce a bespoke maintenance plan tailored to your site and requirements.
icom maintenance service features:
• Fully equipped office and support
• Help desk 9.00-17.30 weekdays
• Site log book in hardcopy and electronic format
• Regular equipment with on-site demonstrations
• icom engineers will champion each customer site
• Engineers briefed to offer a proactive telecom/IT service
• Bespoke packages including 24/7 hour support
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