News Archive on Call Centre Technology
Overview
This is an overview of all articles in this archive. They discuss how Noetica Call Centre Technology resolves issues in the Contact Centre. Please click on the links to view the full versions:
30/11/2009 Mondial Assistance (Schweiz) Takes Out Customer Service Insurance With Noetica Synthesys.NET™
14/09/2009 Noetica Delivers Improved Agent Productivity With Launch Of SYNTHESYS™ Version 4.1.
01/02/2009 Noetica Enhances SYNTHESYS™ With Outbound Advanced Call Monitoring
Supports agent training and reporting by call type, team or campaign
16/12/2008 Noetica Attains Gold Certified Partner Status in Microsoft Partner Programme
06/11/2008 Noetica launches script-aware Predictive Dialler for web-based Customer Interaction Management application
04/08/2008 Noetica Helps Organisations To Stay PCI Compliant With Synthesys.NET
01/07/2008 UK Contact Centre company Noetica chooses HeyPR as its official representative in Bulgaria
04/06/2008 Candis Subscribes To Noetica’s Script-Aware Predictive Dialler
18/05/2008 Noetica Expands SYNTHESYS With Launch Of Standalone Predictive Dialler
12/05/2008 HCL BPO Services Northern Ireland Manages Increasing Demand For Business Process Outsourcing With Noetica SYNTHESYS
09/05/2008 Noetica Appoints Voiceware Comunicaciones To Capitalise On Growing Spanish Contact Centre Market
02/05/2008 Contact Centre Software supplier Noetica announces participation at Customer Contact Europe 2008
14/12/2007 RSVP Agents Follow The Script With The Noetica SYNTHESYS Call Centre Technology
27/11/2007 Ten years of pioneering Contact Centre Technology with 75 sites worldwide
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