05//FAQ

• What is the minimum order requirement for Paolo Vandini styles?
• Do Paolo Vandini/Laceys Footwear charge for delivery?
• Can I purchase single pairs direct from Paolo Vandini?
• Can you send me catalogues or brochures?
• How do I order stock from Paolo Vandini/Laceys Footwear?
• Do you have a pricelist?
• If I buy Paolo Vandini styles for my shop will you supply other shops in my area?
• Do you supply ladies’ shoes?
• Where are your shoes and boots designed?
• Where are your shoes and boots manufactured?
• Can you supply the name of a Paolo Vandini stockist in my area?
• What Fairs or Exhibitions do you show the Paolo Vandini Collection at?

What is the minimum order requirement for Paolo Vandini styles?

Our minimum order requirement, for accounts based in the UK, when buying from stock is one carton per style per colour. One carton will contain 12 pairs. The standard carton size range is either (40/45) 123321 or (41/45) 123321. Therefore a typical carton has one pair size 40, two pairs size 41, three pairs size 42, three pairs size 43, two pairs size 44 and one pair size 45 or the same ratio on the bigger size split.

For accounts based outside the UK the requirements will depend on location. Please use the CONTACT US and send us your query directly.

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Do Paolo Vandini/Laceys Footwear charge for delivery?

For normal delivery requirements to accounts based in the UK there is no charge. However charges will be levied for special requirements such as timed delivery or delivery on a Saturday. For accounts based outside the UK the charges will depend on location and on the quantity ordered. Please use the CONTACT US and send us your query directly.

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Can I purchase single pairs direct from Paolo Vandini?

We supply to retail trade only. Stock is held in 12 pair pre-pack cartons and we do not split cartons. We are happy to direct private customers to stockists in their area who carry the appropriate stock lines.

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Can you send me catalogues or brochures?

We will be delighted to send you the latest Paolo Vandini catalogues and brochures, subject to availability. Please use the CONTACT US and supply your name, shop name and address and we will send catalogues and brochures as soon as possible.

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How do I order stock from Paolo Vandini/Laceys Footwear?

The first thing which is required is an account on our system so we can record the sales order and process the correct invoice. Forward your enquiry by email using the CONTACT US on the website and we will send you an account opening form which must be completed and returned signed to our Head Office. We will use the information supplied to open an account on our system. We also forward the supplied details to our insurers and depending on insurance cover granted on the proposed account we will enable the account as either a credit account or a proforma invoice account (payment cleared prior to dispatch of goods).

Once the account is open on our system orders can be processed and supplied. We do suggest where possible that new customers come to our showroom and we can progress opening orders in person. Subsequent orders can be placed by phone, email or post. Our showroom is located at:

Laceys Footwear
263-265 Hackney Road
London E2 8NA

Alternatively we have field agents who we can arrange to visit with you in person, show you samples and take an order this way.

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Do you have a pricelist?

Please send a list of the styles you are interested in buying and where you are located and we will send you the appropriate  prices.

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If I buy Paolo Vandini styles for my shop will you supply other shops in my area?

It is our company policy to protect accounts in their immediate area within reason.

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Do you supply ladies’ shoes?

Yes we do. Our Laceys London brand is our collection of ladies’ shoes and boots and you can follow the Ladies’ Collection link from our Home page to view our men’s styles.

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Where are your shoes and boots designed?

We have a dedicated in-house design team analysing current trends and fashions and working with our different factories to create modern, commercial collections.

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Where are your shoes and boots manufactured?

We have factories in Brazil, Spain, Portugal, India, Thailand, Vietnam and China whom we work with on a regular basis.

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Can you supply the name of a Paolo Vandini stockist in my area?

Of course we can. Please use the CONTACT US with your request or telephone our Sales Office on 020 77390398 and we will be delighted to assist.

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What Fairs or Exhibitions do you show the Paolo Vandini Collection at?

Currently we have a stand at EXPO RIVA at Lake Garda in both January and June. We have a stand at  MODA FOOTWEAR UK at the NEC in Birmingham in both February and in August. We have a stand at MICAM in Milan in both March and September. We will also attend GDS in March and September although we will no-longer have a stand.

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